Finding your car window smashed is upsetting, but the fix is simpler than most people expect. If you have MPI's Extension $200 deductible, a vandalism glass claim costs you nothing once you have a police report number. Here's what to do, step by step.
Step 1: Stay safe and don't clean up yet
If the break-in just happened, move away from the vehicle and call 911 if you feel unsafe. Otherwise, before touching anything:
Take photos of the broken glass, the vehicle from all sides, and anything missing or damaged inside.
Make a list of stolen items, with serial numbers if you have them.
Step 2: File a police report
MPI needs a police report number to treat glass damage as vandalism. Portage la Prairie is served by the RCMP, and you can report property crimes with no suspects or injuries through the RCMP's online crime reporting for Manitoba. Save the file number they give you.
Step 3: Secure the vehicle
An open window lets in snow, rain and thieves. Until the glass is replaced:
Vacuum loose glass from the seats and floor carefully, wearing gloves.
Cover the opening with heavy plastic and painter's tape (regular packing tape can damage the paint).
Park in a garage or a well-lit spot and remove any remaining valuables.
Or call us first: we can often schedule the replacement quickly enough that you skip the plastic.
Step 4: Check your deductible
Your deductible is on the "ALL PERILS" line on the white portion of your vehicle registration. Check Your MPI deductible.
Extension $200 is the only level that waives the deductible for vandalism and theft. If your deductible is higher than the cost of the glass, we'll give you a free cash quote and help you pick the cheaper option. Glass claims don't affect your MPI rates, premiums or Driver Safety Rating.
Step 5: Open your glass claim with us
You don't need to call MPI for the glass. Open your claim online with your contact details, a photo of your registration, your police report number, and a description of the broken glass. We handle the paperwork and bill MPI directly.
If the break-in also damaged the body, locks or interior, MPI handles that part of the claim separately; we'll point you in the right direction.
Step 6: Get the glass replaced
AA Auto Glass replaces door glass, quarter glass, vent glass, back glass and windshields on cars, trucks and SUVs. We clean out the broken glass from the door panel and interior as part of the job. Mobile service and free vehicle pickup and drop-off are available in Portage la Prairie, and every install has our lifetime workmanship warranty.
How to lower the risk of another break-in
Leave nothing visible in the vehicle, including bags, chargers and loose change.
Park in well-lit areas or a garage.
Lock the doors even in your own driveway.
Consider a dash camera with parking mode.
Window smashed? Call 431-244-9606 or open your claim online. See our side window replacement page for more.
